Lowering Costs with Auditing, Claims Filing, Rate Negotiations and More
At LJM Group, we audit parcel invoice services so that shippers can focus on their core work while enjoying full cost savings and maximum profitability. We begin by becoming familiar with our clients’ business and their shipping profile so that we can understand their priorities and challenges. Then, we conduct a process that covers several phases, as follows.
We work on a contingency basis, and bill clients only after they have recovered their refunds and/or reduced their parcel rates. If you’re paying us, that means you’re enjoying costs savings well in excess of our fees.
Here’s how our weekly invoice auditing service works:
We receive your weekly electronic Carrier invoice(s) via UPS Billing Center or FedEx.com Billing.
We import your weekly electronic invoice file into our proprietary auditing software, track and assess each shipment for on-time delivery, rate and contract conformity and accessorial charge compliance.
We identify the errors, overcharges, and late delivered packages and make daily and weekly FedEx and UPS refund submissions on your behalf.
The Carriers credit your invoices for the refund amounts; (UPS will credit subsequent invoices while FedEx credits open invoices).
We reconcile all Carrier refunds and upload all customer invoice data to our client web portal application for invoice reporting and visibility. Each client can access these reports 24/7.
Our ONLY fee is a percentage of the recovered funds once they have been credited to your account. We invoice you the month following the credit appearing on your Carrier invoice. We provide detailed reports showing all credits and refunds.