About Us

UPS/FEDEX Contract Negotiations | Parcel Invoice Auditing | Shipping Consulting Services
Image of office workers diligently completing tasks, reflecting the productivity and focus of the LJM Group team.

Parcel Consulting Solutions that Empower the Shipper

Since 1998, LJM Group has been helping shippers save time and improve their profitability with expert UPS and FedEx Contract & Rate Negotiations as well as Parcel Invoice Auditing Services.

Partnering with us, LJM’s business intelligence solutions will ensure you meet – and often exceed — your shipping fulfillment goals, as we consistently implement processes that reduce your Carrier costs.  It all adds up.  An improved financial picture, plus an overall increase in shipping efficiency demonstrates our effectiveness.

Icon representing 200 years of expertise in contract negotiation and shipping solutions for businesses

Our senior team retains more than 200 years of practice in logistics, parcel management, and contract negotiations.

Icon representing our extensive experience in managing 400,000,000 parcels for businesses

Yes, we track and manage over that many parcels per year!

Icon representing our trusted partnership with 1,500 clients in contract negotiation and shipping solutions

Our client base upon last count, and growing every day.

Our Mission is to Help Our Clients Grow their Bottom Line by Spending Less. Here’s How…

  1. We enable our clients to focus on their core business, while our shipping consultants work diligently to ensure the auditing accuracy of your small parcel invoices, along with Carrier contract integrity.
  2. We immediately lower our clients’ overall shipping expense by making certain the Carriers refund all billing overcharges, fix errors, adjust inaccuracies, and deliver what was promised, so that our clients only pay for the services they receive.
  3. To ensure long-term savings, we analyze, strategize, and negotiate a best-in-class Carrier Agreement for clients across all vertical markets.
  4. By providing our clients with enhanced reporting and detailed, high-level visibility through our web portal, they can better understand, manage, and control shipping costs.
  5. We help our clients to eventually become their own experts in shipping, so to speak. Our goal is to not only educate you as we go, but to also locate and confirm that all overcharges, inaccuracies, and errors are credited back to you from the Carriers. Most important, we put processes in place to prevent and minimize these errors and overcharges going forward — as well as negotiate an optimal Carrier Contract for you at the outset.
A dedicated LJM Group professional in a spacious warehouse, intently assessing the area with a digital tablet, symbolizing our commitment to improving shipping efficiency and cost-effectiveness for our valued clients.
Top 10 Reasons to Partner with LJM Group
1
Your shipping expenses are too high and can very likely be significantly reduced by us
10
We will negotiate an optimal Carrier Agreement for you, and you will have the upper hand
9
You will attain long-term actionable insights to improve your efficiency and bottom line
8
Our negotiators know the business better than any retailer or shipper possibly could
7
You owe it to yourself to play hardball
6
Visible parcel data metrics will make you a more educated and profitable shipper
5
You can't know the industry benchmarks like we do; contracts are convoluted intentionally, we know the industry jargon
4
Our extensive shipping consulting and logistics advisory services will be at your fingertips
3
Your competitors most likely have a better Carrier Agreement than you do
2
Weekly parcel invoice audits result in immediate refunds from the Carriers
Our Team
Ken Wood
President and Founder
Ken Wood
President and Founder

Mr. Wood founded LJM Group in 1998 to address gaping issues he identified regarding the….

Kevin DiCapua
Vice President and Co-Founder
Kevin DiCapua
Vice President and Co-Founder

Mr. DiCapua brings to LJM Group his exceptional technological expertise coupled with in-depth knowledge of….

Thomas Andersen
Partner, Vice President of Supply Chain Services
Thomas Andersen
Partner, Vice President of Supply Chain Services

Thomas Andersen has more than 15 years of transportation and revenue management experience. Since the….

Kenneth Moyer
Partner, Vice President of Supply Chain Strategies
Kenneth Moyer
Partner, Vice President of Supply Chain Strategies

Kenneth Moyer comes to LJM Group with 25 years of industry experience, including a 16-year….

Irwin Schneidmill
Executive Vice President/ Chief Financial Officer
Irwin Schneidmill
Executive Vice President/ Chief Financial Officer

Irwin has over 40+ years of experience as a Certified Public Accountant and an Entrepreneur…..

Roger Jones
Multi-Modal Advisor
Roger Jones
Multi-Modal Advisor

Roger Jones comes to LJM Group with over 30 years of industry experience, including a….

Sue Jaycox
Director of Sales
Sue Jaycox
Director of Sales

Sue brings to LJM Group her extensive and in-depth sales management experience. Her leadership skills….

Patric Ruppel
Vice President of Operations
Patric Ruppel
Vice President of Operations

Patric graduated from Clemson University in May 2009 with a degree in Management with emphasis….

Kishore Poonmalle
Executive Director Information Systems
Kishore Poonmalle
Executive Director Information Systems

Kishore Poonamalle graduated from Hofstra University, NY with a Master’s Degree in Management of Information….

Jay Fox
Senior National Account Executive
Jay Fox
Senior National Account Executive

Jay comes to LJM Group with over 30+ years of proven dynamic and results-driven sales….

James Keane
National Business Development
James Keane
National Business Development

James is a results-oriented strategic advisory individual and has served enterprises, startups, and more, with….

Michael Wood
Senior Account Executive
Michael Wood
Senior Account Executive

Michael graduated from Marist College with a degree in Finance, followed by a Masters Degree….

Jonathan Wiener
Sales Account Executive
Jonathan Wiener
Sales Account Executive

Jonathan’s varied background encompasses expertise within business development, sales leadership, and strategic partnerships. He holds….

Emil Sadowski
Senior Business Development Manager
Emil Sadowski
Senior Business Development Manager

Emil Sadowski graduated with Departmental Honors from St. Joseph’s College with a Bachelor’s degree in….

Victor Zhou
Senior Supply Chain Analyst
Victor Zhou
Senior Supply Chain Analyst

Victor has served as a Senior Analyst for LJM Group since 2016 and has held….

Chris Sheridan
Supply Chain Analyst
Chris Sheridan
Supply Chain Analyst

Chris Sheridan comes to LJM with over 36 years of experience in the transportation and….

Mark Watson
Senior Logistics Analyst
Mark Watson
Senior Logistics Analyst

Mark Watson graduated from Clemson University with a Bachelor’s Degree in Marketing and a Minor….

Gavin Creado
Client Liaison Specialist
Gavin Creado
Client Liaison Specialist

Gavin has successfully managed post-sales relationships with clients encompassing B2B and B2C routes to market,….

Alex Noble
Operations Data Analyst
Alex Noble
Operations Data Analyst

Alex joins LJM Group after 7 years of industry experience for a major wellness corporation,….

Sharon McCue
Operations Data Analyst
Sharon McCue
Operations Data Analyst

Sharon has worked various roles within the Garment District in the purchasing and logistics teams,….

Connor McCormick
Claims Analyst
Connor McCormick
Claims Analyst

Connor McCormick attended Sacred Heart University, class of 2013, followed by, The Jack Welch School….

Kim Khatchatourian
Billing Manager
Kim Khatchatourian
Billing Manager

Kim Khatchatourian is a Senior Account Manager for LJM Group. Kim works in a diverse….

© 2024 LJM Group - Small Parcel, FedEx & UPS Invoice Auditing, Contract Negotiating & Consulting • 312 Conklin Street, Farmingdale, NY 11735