About Us

Mr. Wood founded LJM Group in 1998 to address gaping issues he identified regarding the way businesses were being charged for parcel shipping. Active in the parcel shipping business since 1984, he learned all aspects of Small Parcel Invoice Auditing, Carrier Contract Negotiations and Freight Solutions from the shipper’s perspective. This client-focused approach is a unique source of strength in an industry where most parcel auditing and contract negotiating firms have a "Carrier-focused" background and mentality. There is a significant difference in how LJM approaches the business.

Mr. Wood's shipping consulting expertise extends way beyond invoice auditing and negotiating carrier contracts; he is also astute at helping shippers implement processes which encourage intelligence and efficiency. A graduate of Adelphi University, Mr. Wood held several significant industry positions before founding LJM Group. He launched his career as New York Regional Director for Friden Alcatel, specializing in third-party shipping software and systems. He later worked at Pitney Bowes, overseeing the company's shipping system software business within New York. He is widely experienced in proprietary shipping software, including solutions from Proship, A.D.S.I., Kewill, Varsity Logistics, Agile Network, Pitney Bowes, Neopost, Logicor, Malvern, BestWay, Harvey Software, and Fascor; as well as UPS WorldShip, ConnectShip and FedEx Ship Manager.

LJM was created by Mr. Wood to help companies better measure and manage their shipping spend. Shipping is typically the second or third largest company expense for most of their clients, and the overwhelming majority of those clients cannot validate their shipping costs. Together with his partner, they have developed LJM's proprietary invoice auditing software, which is the most technologically advanced solution in the industry. Mr. Wood currently oversees LJM Group's sales and marketing departments and is responsible for client and business partner relationships. He is often asked to contribute articles and share his insight regarding happenings within the parcel shipping industry.

Mr. DiCapua brings to LJM Group his exceptional technological expertise coupled with in-depth knowledge of small parcel invoice auditing, industry best-practices, and business intelligence. An AS/400 (iSeries) programmer by trade, he began his career in IT at age 17, running the computer systems, and eventually directing the IT staff for two prominent companies.

During a 14-year span within his IT career, his exceptional data-mining skills were extensively integrated among operational and programmatic settings. Before partnering with Ken Wood to become co-founders of LJM Group, Mr. DiCapua worked at Pitney Bowes as a Logistics Project Manager overseeing the implementation and data integration of all vendor provided shipping systems and software.

Mr. DiCapua currently directs all IT and Operations at LJM Group. He is responsible for having developed the most technologically advanced invoice auditing software in the parcel industry as well as developing the industry’s best-in-class client web-portal. He is also credited with developing LJM’s proprietary software which allows LJM and their clients to compare and quantify the differences between UPS and FedEx contracts. This software also helps clients measure and enumerate the impact of a newly proposed carrier contract versus their current carrier contract, as well as assess the impact of proposed yearly rate increases.

Thomas Andersen has more than 15 years of transportation and revenue management experience. Since the early 2000s, he has focused exclusively on small parcel contracts. Mr. Andersen has negotiated thousands of parcel agreements as the Senior Pricing Manager at DHL Express, and thousands more on behalf of clients with UPS, FedEx, OnTrac, GSO, Eastern Connection, LSO, and others.

He joined LJM Group in March 2014 as Partner/VP of Supply Chain and Logistics Services, serving on the company’s executive board, overseeing the Parcel Contract Negotiation and Management Services division. He’s actively negotiating new parcel contracts daily, on behalf of LJM’s clients. He contributes regularly to industry publications and conferences as a leading subject matter expert to the parcel industry.
Previously, Mr. Andersen had joined DHL Express in 2003, managing an annual revenue budget of more than $2.5 billion/year. As Senior Pricing Manager, he managed various groups within the pricing department and contributed extensively to the development of the internal activity-based cost model, gaining invaluable insight into the costing and revenue drivers that carriers continue to apply today. He was the lead negotiator for many of DHL’s largest contractual customers, negotiating optimal pricing and making decisions on many of the most complex pricing requests. He was responsible for managing large groups of Pricing Analysts that were accountable for reviewing and approving pricing requests for DHL products and services for prospective and existing customers. He has played an instrumental role advancing established pricing guidelines based on industry practice and contributed extensively to developing tools for profitability analysis, as well as developing strategic direction for DHL Express.

Mr. Andersen left DHL Express in 2007 to start-up and run Logica Corporation’s consulting and contract negotiation divisions. As VP of Logistics & Supply Chain Services, he served on Logica’s executive board, overseeing all aspects of parcel contract negotiations services. He played an instrumental part in Logica’s 93% 3-year growth through 2012, including reaching the Inc. 5000 list in 2010, 2011, and 2012. During his 5-year tenure, he built the consulting division to account for two thirds of the company’s revenue in 2012. Logica was acquired by AFS in October 2012, when Mr. Andersen was asked to take an executive role within the organization, heading up Revenue Management and all Parcel Contract Management services.

Mr. Andersen was named VP of Revenue Management and head of all Parcel Contract Negotiation Services for AFS, which managed more than $10.6 billion in annual shipping spend. He oversaw all aspects of parcel contract negotiations and had responsibility for all parcel optimization related matters, including carrier contract negotiations, carrier benchmarking, tools development, and project-related cost management activities with small parcel, regional, and mail carriers. He also contributed to conferences and publications on a regular basis.

Mr. Andersen is a sought-after thought leader for the supply-chain industry, contributing to magazines such as the Journal of Commerce, Purchasing Magazine, Parcel Magazine, and several additional publications. He is a frequent speaker at conferences that include Parcel Forum, the NCOF, and others. He attended University of Florida and Florida Atlantic University, receiving his Bachelor of Science in International Business in 1996 and his MBA in 1998.

Kenneth Moyer comes to LJM Group with 25 years of industry experience, including a 16-year multidisciplinary tenure at UPS. During his time there, he spent almost 10 years in the UPS Sales & Pricing Groups, developing, analyzing and implementing UPS pricing and costing models. Progressing through district, region, and corporate accounts, he evaluated and constructed pricing programs, using shipper-specific package characteristics and cost modeling to reduce customer transportation costs while maintaining appropriate carrier operating ratios. The art and science of incentive agreement construction requires detailed data analysis, along with shipping practice efficiency and effectiveness reviews, all while showing proper deference to the competitive environment. In this role, Mr. Moyer built thousands of UPS incentive agreements and reviewed many thousands more.

Mr. Moyer leveraged this valuable experience at UPS and entered the private sector where he launched the Logistics Services arm of Trendset Inc., Folio Logistics. As Director of Logistics, he oversaw the development, implementation and management of a sophisticated suite of supply chain solutions serving a Fortune 100 clientele, including such economy leaders as General Motors, Dell Computer, L’Oréal, Schlumberger, Delphi, Federal Mogul, and Bayer Healthcare, to name a few. Following the purchase of Trendset by AFS, Mr. Moyer joined the Executive Committee at AFS and oversaw several departments. As Director of Supply Chain Strategies, he continued his stewardship of the Logistics Services Group while developing internal operations and product synergies from the acquisition.

A move to Vice President of Revenue Management brought involvement in competitor research, developing new and diverse revenue streams, consistent and appropriate market messaging, and advanced analyticsto allow for granular and actionable analysis of transportation data.

Now as Vice President of Supply Chain Strategies for LJM Group, Mr. Moyer brings his extensive experience to bear for LJM clients to maximize the value of every transportation dollar spent. He helps guide the effort to combine the multifaceted LJM solutions suite — of exhaustive carrier invoice and service audit recovery activities, industry-leading carrier contract evaluation and negotiation, and best-in-class transportation spend analytics — to make LJM clients more cost-effective, better informed shippers.

Irwin has over 40+ years of experience as a Certified Public Accountant and an Entrepreneur.

During his diverse career he has been the CEO and CFO of both public and private companies.

As a result of his diverse experience and, as he likes to boast, a former client of LJM Irwin found this to be a perfect company to join.

He currently holds the position of Executive Vice President and his responsibilities include sales management, business and finance analysis, and overseeing the marketing efforts.

Sue brings to LJM Group her extensive and in-depth sales management experience. Her leadership skills include having coached and trained multi-level skill sets supporting all areas of the sales process.

Her proven successful B2B consultative solutions for sales and account channel marketing focus on driving new business and revenue growth. Her reputation for relationship building with solid ethics and integrity continually advance business development and customer loyalty. Previously, Aramark Refreshment Services and Pitney Bowes were fortunate to have her as an asset to their staff.

Patric graduated from Clemson University in May 2009 with a degree in Management with emphasis in Transportation Logistics. Patric received his Master of Science in International Transportation Management from SUNY Maritime College along with the Maritime Supply Chain Management certificate program. Patric is also Supply Chain Operations Reference Scholar Certified (SCOR-S).

For the past 5 years at LJM Group, Patric has worked at designing and executing strategies to improve business processes, reduce transportation costs, and foster employee buy-in and adoption of change. He works with our in-house team of programmers in all areas from custom reporting, billing services and online reporting implementation. Patric has a strong background in solution identification, implementation planning and execution of complex time-constrained projects.

Kishore Poonamalle graduated from Hofstra University NY with a Master's Degree in Management of Information Systems and has over 23 years of IT experience. He started his career as a developer handling coding in various software languages. He has worked in Fortune 100 companies and has delivered several big budget projects as a Project Manager. He has handled the migration project from Legacy application system to SAP (WM - Warehouse and Distribution System) at Estee Lauder Companies, NY. He joined LJM in 2012 and since then has become a vital member of LJM's IT team. He coordinates all IT projects and the Business Intelligence at LJM.

Tamra is a talented sales professional with 20+ years proven track record in new business development, solution based selling and client development. She enjoys cultivating strong business relationships with her clients.

Jay comes to LJM Group with over 30+ years of proven dynamic and results-driven sales and relationship management skills, with a track record of success within the financial sales arena. He is recognized for his ability to assess needs and develop solutions, as well as build trust and respect.

I am excited to work for LJM Group, a leader in the freight audit and consulting industry. We have made the commitment to the latest computer technology, information processing systems to perform the fastest, most accurate and most complete freight audit in the traffic industry today.

Michael graduated from Marist College with a degree in Finance, followed by a Graduate Degree in Accounting at Hofstra University. Michael has a diverse background, beginning his professional career, with a two-year stint, as an auditor for Big 4 accounting firm, Deloitte. When he realized his passion was selling and customer service, he pursued a career in sales, and subsequently spent the past two years as a sales representative for Audi. Michael is currently a sales executive at LJM Group and is recognized for his responsiveness and ability to build trust and close relationships with clients.

Emil Sadowski graduated with Departmental Honors from St. Joseph’s College with a Bachelor’s degree in Business Administration. Emil’s role as a Senior Business Development Manager at LJM is to focus on new business development and selling LJM’s small parcel auditing and contract negotiating services. He works day to day with our in-house Operations team to answer any client inquiries and foster client relationships.

Victor has served as a Senior Analyst for LJM Group since 2016 and has held similar roles in the parcel industry since 2011. He serves as the company’s lead analyst for Parcel Optimization Services. Prior to entering the Logistics and Supply Chain industry, he worked several years in the Financial Operations and Accounting industry. Victor graduated from the University of Massachusetts at Amherst in 2006 with a degree in Finance.

Victor played a key role in developing pricing agreements for many of the largest shippers in the United States. Since then, he has specialized in mining data for shippers and analyzing thousands of parcel carrier agreements to identify and quantify changes in trends and patterns, culminating in an analysis that yields the client the most optimal Carrier Agreement possible. Victor is an integral part of the LJM contract negotiations team.

Victor has worked alongside technology departments and senior executives to create programs to automate, streamline and project transportation costs more efficiently and accurately, constantly adapting technological needs to the ever-changing Carrier and small parcel environment. He is a respected industry subject matter expert, consistently contributing to industry articles and publications relevant to parcel analytics and industry news.

Mark Watson graduated from Clemson University with a Bachelor’s Degree in Marketing and a Minor in Management and has over 11 years of industry experience in Supply Chain and Logistics. Mark started his carrier in Logistics with over 4 years at UPS in the Business Development and Analytics Department where he reviewed, analyzed, built, and negotiated pricing agreements. Mark continued to broaden his Logistics experience with over 5 years developing and implementing logistics solutions for companies throughout the United States. Mark joined LJM Group in 2015, and since then has become a vital member of LJM’s Contract Negotiations Team. Mark applies his years of experience by providing LJM Customers with Parcel Data Analysis, Contract Evaluation, Contract Negotiation, Supply Chain Optimization, and Business Intelligence.

Gavin has successfully managed post-sales relationships with clients encompassing B2B and B2C routes to market, including delivery of products and services, while focusing on client satisfaction, engagement, and retention. His experience spans over 20 years with roles in sales operations, sales execution, and account management for Fortune 500, SMB, and Start-Up companies.

Connor McCormick attended Sacred Heart University, class of 2013, followed by, The Jack Welch School of Business. With a background in both wholesale and retail Sales, Marketing, and Customer support, he is proud to be a part of the LJM team, working currently in Operations as an account analyst, while providing customer support to new and existing clients.

Kim Khatchatourian is a Senior Account Manager for LJM Group. Kim works in a diverse capacity here at LJM. She provides operational support to our Executive team and in-house programmers, as well as client billing for our Auditing and Contract Negotiations services.

Kim graduated from St. John’s University with a B.S. in Marketing and started her career as an In-house Sales Assistant at John Wiley & Sons, Inc. After 14 years as a stay-at-home mother she joined LJM Group in December 2012.

Lauren Morra is the Office Manager for LJM Group. Her responsibilities encompass many aspects of our business, including AP/AR, billing, H/R, and customer service. Lauren graduated from New York Institute of Technology, and in the past has worked for Northrop Grumman Corporation, in the Accounting and Contract Cost Departments. Lauren is one of the voices that our customers have grown so accustomed to hearing when calling in to our office, and she takes great pleasure in making sure they are each taken care of.

Pam is the Admin Assistant for all Sales and Marketing projects and personnel. She is well versed in digital marketing practices and website development. Her prior expertise in print marketing and E-commerce Quality Assurance, along with her programming skills round out her ability to contribute to many facets of the LJM business.

Dottie was Head Bookkeeper for King Kullen “America's First Supermarket", for over 45 years. Dottie had various responsibilities, including: hiring personnel, managing payroll, scheduling employee hours and everything else involved with running a successful office.

At LJM Group, Dottie assists with several aspects of the business. She is involved with accounts receivables, claims, dimensional weight differentials and billing. She is also very involved with making certain her son, Ken Wood, and all personnel are fed properly throughout the day. Above all else, Dottie is the “Office Mom”.

Alison graduated with honors, receiving a B.S. in Chemistry and a minor in Business Leadership and Development from Stony Brook University. Her previous experience in regional and retail sales has given her extensive skills in customer service, enriching the customer experience, and interpersonal communications. Currently she focuses her efforts on data manipulation, collaborating with operations to make the accessibility and presentation of said data more effective in the workplace.

Gianna graduated from the Charles F. Dolan School of Business at Fairfield University in 2016 with a dual Bachelor’s degree in Finance and Marketing. She began her career at Merrill Lynch, where she worked in tandem with various Global Wealth Management Teams to formulate complex planning solutions for high net worth clients that included 401(k) planning, tax strategies and projections, estate planning, business structuring, retirement planning, buy-sell agreements, and legacy planning. She managed both existing and incoming clients to provide personalized investment strategies after analyzing their individual monetary goals, time horizons, personal commitments, and risk tolerance. Her prior expertise has left her with a proven ability to interpret and synthesize data and implement innovative solutions to stimulate business growth for the clients of LJM Group.