Helping Parcel Shippers Save Time & Improve Profitability
LJM Group has been helping shippers save time and improve profitability with expert UPS and FedEx Contract & Rate Negotiations as well as Parcel Invoice Auditing Services since 1998. Our expanded Shipping Consulting Services focusing on cost management and spend recovery now incorporate a myriad of Logistical Advisory offerings designed to facilitate maximization of every transportation dollar spent.
Partnering with us, our business intelligence solutions will ensure you exceed your shipping fulfillment goals, as we implement enduring processes to reduce your Carrier costs. Improved financials and an overall increase to efficiency demonstrate our effect.
Our senior team retains more than 200 years of practice in logistics, parcel management, and contract negotiations.
Yes, we track and manage over that many parcels per year!
Our client base upon last count, and growing every day.
Top 10 Reasons to Partner with LJM Group
1. Your shipping expenses are too high and can very likely be significantly reduced by us
2. Weekly parcel invoice audits result in immediate refunds from the Carriers
3. We will negotiate an optimal Carrier Agreement for you, and you will have the upper hand
4. You will attain long-term actionable insights to improve your efficiency and bottom line
5. Our negotiators know the business better than any retailer or shipper possibly could
6. You owe it to yourself to play hardball
7. Our extensive shipping consulting and logistics advisory services will be at your fingertips
8. Your competitors most likely have a better Carrier Agreement than you do
9. You can't know the industry benchmarks like we do; contracts are convoluted intentionally, we know the industry jargon, and we are experts at reading between the lines
10. Visible parcel data metrics will make you a more educated and profitable shipper
Our Mission is to Help Our Clients Make More Money by Spending Less.
We immediately lower our clients' overall shipping expense by making certain the Carriers refund all billing overcharges, errors and inaccuracies and deliver what they promise so that our clients only pay for the service they receive.
For long term savings, we analyze, strategize and negotiate a best-in-class Carrier Agreement for clients across all vertical markets.
By providing our clients with enhanced reporting and high-level intricate visibility thru our web portal, they can better understand, manage, and control shipping costs.
We help our clients become their own shipping consultants, in a sense. Our goal is to not only educate as we go, but to also confirm inaccuracies, overcharges, and errors are credited back to you from the Carriers. We put processes in place to prevent and minimize this going forward, as well as negotiate an optimal Carrier Contract for you.
Mr. Wood's shipping consulting expertise extends way beyond invoice auditing and negotiating carrier contracts; he is also astute at helping shippers implement processes which encourage intelligence and efficiency. A graduate of Adelphi University, Mr. Wood held several significant industry positions before founding LJM Group. He launched his career as New York Regional Director for Friden Alcatel, specializing in third-party shipping software and systems. He later worked at Pitney Bowes, overseeing the company's shipping system software business within New York. He is widely experienced in proprietary shipping software, including solutions from Proship, A.D.S.I., Kewill, Varsity Logistics, Agile Network, Pitney Bowes, Neopost, Logicor, Malvern, BestWay, Harvey Software, and Fascor; as well as UPS WorldShip, ConnectShip and FedEx Ship Manager.
LJM was created by Mr. Wood to help companies better measure and manage their shipping spend. Shipping is typically the second or third largest company expense for most of their clients, and the overwhelming majority of those clients cannot validate their shipping costs. Together with his partner, they have developed LJM's proprietary invoice auditing software, which is the most technologically advanced solution in the industry. Mr. Wood currently oversees LJM Group's sales and marketing departments and is responsible for client and business partner relationships. He is often asked to contribute articles and share his insight regarding happenings within the parcel shipping industry.
During a 14-year span within his IT career, his exceptional data-mining skills were extensively integrated among operational and programmatic settings. Before partnering with Ken Wood to become co-founders of LJM Group, Mr. DiCapua worked at Pitney Bowes as a Logistics Project Manager overseeing the implementation and data integration of all vendor provided shipping systems and software.
Mr. DiCapua currently directs all IT and Operations at LJM Group. He is responsible for having developed the most technologically advanced invoice auditing software in the parcel industry as well as developing the industry’s best-in-class client web-portal. He is also credited with developing LJM’s proprietary software which allows LJM and their clients to compare and quantify the differences between UPS and FedEx contracts. This software also helps clients measure and enumerate the impact of a newly proposed carrier contract versus their current carrier contract, as well as assess the impact of proposed yearly rate increases.
He joined LJM Group in March 2014 as Partner/VP of Supply Chain and Logistics Services, serving on the company’s executive board, overseeing the Parcel Contract Negotiation and Management Services division. He’s actively negotiating new parcel contracts daily, on behalf of LJM’s clients. He contributes regularly to industry publications and conferences as a leading subject matter expert to the parcel industry.
Previously, Mr. Andersen had joined DHL Express in 2003, managing an annual revenue budget of more than $2.5 billion/year. As Senior Pricing Manager, he managed various groups within the pricing department and contributed extensively to the development of the internal activity-based cost model, gaining invaluable insight into the costing and revenue drivers that carriers continue to apply today. He was the lead negotiator for many of DHL’s largest contractual customers, negotiating optimal pricing and making decisions on many of the most complex pricing requests. He was responsible for managing large groups of Pricing Analysts that were accountable for reviewing and approving pricing requests for DHL products and services for prospective and existing customers. He has played an instrumental role advancing established pricing guidelines based on industry practice and contributed extensively to developing tools for profitability analysis, as well as developing strategic direction for DHL Express.
Mr. Andersen left DHL Express in 2007 to start-up and run Logica Corporation’s consulting and contract negotiation divisions. As VP of Logistics & Supply Chain Services, he served on Logica’s executive board, overseeing all aspects of parcel contract negotiations services. He played an instrumental part in Logica’s 93% 3-year growth through 2012, including reaching the Inc. 5000 list in 2010, 2011, and 2012. During his 5-year tenure, he built the consulting division to account for two thirds of the company’s revenue in 2012. Logica was acquired by AFS in October 2012, when Mr. Andersen was asked to take an executive role within the organization, heading up Revenue Management and all Parcel Contract Management services.
Mr. Andersen was named VP of Revenue Management and head of all Parcel Contract Negotiation Services for AFS, which managed more than $10.6 billion in annual shipping spend. He oversaw all aspects of parcel contract negotiations and had responsibility for all parcel optimization related matters, including carrier contract negotiations, carrier benchmarking, tools development, and project-related cost management activities with small parcel, regional, and mail carriers. He also contributed to conferences and publications on a regular basis.
Mr. Andersen is a sought-after thought leader for the supply-chain industry, contributing to magazines such as the Journal of Commerce, Purchasing Magazine, Parcel Magazine, and several additional publications. He is a frequent speaker at conferences that include Parcel Forum, the NCOF, and others. He attended University of Florida and Florida Atlantic University, receiving his Bachelor of Science in International Business in 1996 and his MBA in 1998.
Mr. Moyer leveraged this valuable experience at UPS and entered the private sector where he launched the Logistics Services arm of Trendset Inc., Folio Logistics. As Director of Logistics, he oversaw the development, implementation and management of a sophisticated suite of supply chain solutions serving a Fortune 100 clientele, including such economy leaders as General Motors, Dell Computer, L’Oréal, Schlumberger, Delphi, Federal Mogul, and Bayer Healthcare, to name a few. Following the purchase of Trendset by AFS, Mr. Moyer joined the Executive Committee at AFS and oversaw several departments. As Director of Supply Chain Strategies, he continued his stewardship of the Logistics Services Group while developing internal operations and product synergies from the acquisition.
A move to Vice President of Revenue Management brought involvement in competitor research, developing new and diverse revenue streams, consistent and appropriate market messaging, and advanced analyticsto allow for granular and actionable analysis of transportation data.
Now as Vice President of Supply Chain Strategies for LJM Group, Mr. Moyer brings his extensive experience to bear for LJM clients to maximize the value of every transportation dollar spent. He helps guide the effort to combine the multifaceted LJM solutions suite — of exhaustive carrier invoice and service audit recovery activities, industry-leading carrier contract evaluation and negotiation, and best-in-class transportation spend analytics — to make LJM clients more cost-effective, better informed shippers.
During his diverse career he has been the CEO and CFO of both public and private companies.
As a result of his diverse experience and, as he likes to boast, a former client of LJM Irwin found this to be a perfect company to join.
He currently holds the position of Executive Vice President and his responsibilities include sales management, business and finance analysis, and overseeing the marketing efforts.
Her proven successful B2B consultative solutions for sales and account channel marketing focus on driving new business and revenue growth. Her reputation for relationship building with solid ethics and integrity continually advance business development and customer loyalty. Previously, Aramark Refreshment Services and Pitney Bowes were fortunate to have her as an asset to their staff.
For the past 5 years at LJM Group, Patric has worked at designing and executing strategies to improve business processes, reduce transportation costs, and foster employee buy-in and adoption of change. He works with our in-house team of programmers in all areas from custom reporting, billing services and online reporting implementation. Patric has a strong background in solution identification, implementation planning and execution of complex time-constrained projects.
I am excited to work for LJM Group, a leader in the freight audit and consulting industry. We have made the commitment to the latest computer technology, information processing systems to perform the fastest, most accurate and most complete freight audit in the traffic industry today.
His Favorite Quote:
“If I asked people what they wanted they would have told me faster horses. People don’t know what they want until you show them what they can have.” – Henry Ford
Victor played a key role in developing pricing agreements for many of the largest shippers in the United States. Since then, he has specialized in mining data for shippers and analyzing thousands of parcel carrier agreements to identify and quantify changes in trends and patterns, culminating in an analysis that yields the client the most optimal Carrier Agreement possible. Victor is an integral part of the LJM contract negotiations team.
Victor has worked alongside technology departments and senior executives to create programs to automate, streamline and project transportation costs more efficiently and accurately, constantly adapting technological needs to the ever-changing Carrier and small parcel environment. He is a respected industry subject matter expert, consistently contributing to industry articles and publications relevant to parcel analytics and industry news.
Sharon obtained her bachelor’s degree from the New York City College of Technology.
Kim graduated from St. John’s University with a B.S. in Marketing and started her career as an In-house Sales Assistant at John Wiley & Sons, Inc. After 14 years as a stay-at-home mother she joined LJM Group in December 2012.
At LJM Group, Dottie assists with several aspects of the business. She is involved with accounts receivables, claims, dimensional weight differentials and billing. She is also very involved with making certain her son, Ken Wood, and all personnel are fed properly throughout the day. Above all else, Dottie is the “Office Mom”.