Kenneth Moyer’s decades of experience highlight the strategic advantages and practical steps shippers can take to successfully implement a multi-carrier network, ensuring cost efficiency, flexibility, and enhanced customer satisfaction.

Shippers face challenges such as capacity constraints, labor disruptions, and shifting consumer behaviors, prompting them to diversify carriers to avoid over-reliance on a single option. Embracing a multi-carrier strategy offers significant cost savings, flexibility in managing disruptions, and enhanced customer satisfaction. To implement this effectively, shippers should upgrade their shipping platforms, understand contractual impacts, and prepare for varied processes while ensuring organizational buy-in.

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