LJM Group provides clients with in-depth information regarding their shipping profile and the services we perform on their behalf. Our detailed reports provide easy visibility into every aspect of shipping services, rates, and refund activity. We report regularly on all services, so you can easily monitor refunds and keep tabs on carrier performance.
The information we provide can be as valuable as the refunds we recover. By knowing more about your shipping profile and package characteristics, our clients are able to reduce their parcel rates and ultimately improve their bottom line. They can also use the knowledge that LJM Group provides to enhance customer satisfaction.
Standard reports are included at no additional charge, including the weekly recovery report, which details every refund we have secured in the previous week. Special reports and specific general ledger coding/reporting is also available.