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LJM Exclusive: Ken Wood’s Perspective on Carriers renegotiating customer contracts to eliminate Guaranteed Service Refunds (GSR) and Money Back Guarantees (MBG)

by LJM Group

Ken Wood, President and Founder of LJM Group, gives his perspective on Carriers renegotiating customer contracts to eliminate Guaranteed Service Refunds (GSR) and Money Back Guarantees (MBG).

  • Why do carriers promote the GSR Waiver?
  • How can not holding your carrier to an on-time delivery standard impact your business?

 

Read the full article: Parcel Industry News

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