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LJM Exclusive: Gavin Creado recaps UPS and FedEx Money Back Guarantee Suspension and reinstatement on select services
by LJM Group
LJM Exclusive: Gavin Creado, National Account Manager, recaps UPS and FedEx money-back guarantee suspension and reinstatement on select services
- March of 2020, UPS and FedEx suspended their money back service guarantee due to the impact from COVID-19
- shippers continued to struggle with financial impacts as the carriers imposed additional fees
- April 2021, UPS and FedEx reinstated their service guarantee only on select services
Read the full article: Parcel Industry News
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