LJM Exclusive: Gavin Creado recaps UPS and FedEx Money Back Guarantee Suspension and reinstatement on select services

LJM Exclusive: Gavin Creado, National Account Manager, recaps UPS and FedEx money-back guarantee suspension and reinstatement on select services

  • March of 2020, UPS and FedEx suspended their money back service guarantee due to the impact from COVID-19
  • shippers continued to struggle with financial impacts as the carriers imposed additional fees
  • April 2021, UPS and FedEx reinstated their service guarantee only on select services

Read the full article: Parcel Industry News