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How Service Refund Waivers Steal from Retailers
by LJM Group
Paying for Their Mistakes: How GSR Waivers Steal from Retailers—and What You Can Do About….
How Data Influences Customer Experience
by LJM Group
Sale! Airfare, 98% off! Who wouldn’t take advantage of such a deal? While not an….
Dynamic pricing is slowly making its way into parcel delivery
by LJM Group
Thomas Andersen is quoted in this publication of Supply Chain Dive. Read full article here.
Free Returns, At a Cost
by LJM Group
Recent research reported by Business Insider suggests that, as retailers struggle to cut shipping costs,….
Seasonal Worker Syndrome: How to Reduce the Impact on Deliveries & Customers
by LJM Group
Well-meaning but inexperienced employees can put a damper on holiday deliveries and customer joy. As businesses….
When Your Carrier Goes on Strike: 2 Strategies to Help Businesses Strike Back
by LJM Group
Despite record profits in 2021, Carriers face an unprecedented issue as workers threaten to walk….
For the Carriers, there’s Profit in your Confusion.
With LJM, there’s Savings in Clarification 631.844.9500
With LJM, there’s Savings in Clarification 631.844.9500
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